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AI speech analytics for calls and live conversations. A wearable badge in the room + a platform: AI scores 100% of dialogues by uniform criteria and alerts before the client walks away.
That’s how many live conversations reach manual review. The rest is a blind spot.
It depends on the supervisor’s mood. Script breaches repeat day after day.
The problem surfaces after a complaint, not before. Best practices don’t scale.
An employee clips on the device in the morning and returns it in the evening. Recordings go to the cloud, AI transcribes speech, scores against the script and flags emotions and missed sales — the same dashboard as for calls.
The employee puts on the Badge and presses one button. The LED lights up; clients are notified.
Client dialogues are recorded. AI tells them apart from small talk — saving traffic and privacy.
A spike in tension or a broken script — a Telegram alert with a quote and timecode.
A dashboard and per-employee summary for the manager — ready for the standup.
weaker reps improve by studying the strong ones
by eliminating systemic dialogue mistakes
of supervisor time replaced by AI review
thanks to early alerts on client emotion
a higher service standard, uniform across all locations
the first per-employee report on day two
Compliance, cross-sell, AML dialogue standards.
Service standards, upsell, average ticket.
Project arguments, objection handling, closing the deal.
Hospitality, upsell, conflict handling.
Communication protocol, rebooking, patient experience.
Communication standards, cross-selling add-on services.
We deploy the platform under your brand: from $9,000, maintenance from $600/mo. Voxa Badge devices — rent for the pilot or buy. Exact configuration depends on headcount and criteria.
The first per-employee report comes on the second working day after the floor start. The dashboard updates daily.
Yes, with notice to employees and clients about recording; we provide notice templates.
Yes. We deploy under your brand, domain and colors — that’s our core turnkey model.
A 15-minute call to pick the launch location and number of devices. We deliver and take your script for setup. First dashboard on day two.
Contact us